Loqum — ArticlesSupport economics, peak-season math and how-to for online-store owners. Managed AI teammates for e-commerce support, by Growth Kinetics.https://loqum.io/What AI Support Can and Cannot Do for Your Store Todayhttps://loqum.io/articles/ai-support-can-cannot-do/https://loqum.io/articles/ai-support-can-cannot-do/An AI teammate can answer 'where is my order?' if it has API access. It cannot absorb customer anger. Here is a matrix of what AI can and can't do today.Fri, 11 Sep 2026 00:00:00 GMTHow to survive BFCM support without hiring a temp agenthttps://loqum.io/articles/survive-bfcm-support/https://loqum.io/articles/survive-bfcm-support/A 600-case November costs a temp about $2,240 plus two weeks of training. The owner math on four ways through peak season, decided by mid-October.Wed, 09 Sep 2026 00:00:00 GMTGorgias AI Agent vs a managed AI teammate: the honest comparisonhttps://loqum.io/articles/gorgias-ai-vs-managed-teammate/https://loqum.io/articles/gorgias-ai-vs-managed-teammate/What Gorgias AI really costs all-in, what a managed teammate costs, and which store each one fits. Verified September 2026 rates, both sides stated plainly.Mon, 07 Sep 2026 00:00:00 GMTHow much AI customer support actually costs in 2026: per ticket, per conversation, per agenthttps://loqum.io/articles/ai-support-cost-2026/https://loqum.io/articles/ai-support-cost-2026/Every published rate in one table: Gorgias AI, Siena, Yuma, eesel, Loqum, plus the human-agent math. Figures verified September 2026, no email wall.Fri, 04 Sep 2026 00:00:00 GMTWhat 'automation rate' means, and how AI support vendors inflate ithttps://loqum.io/articles/automation-rate-inflated/https://loqum.io/articles/automation-rate-inflated/The metric every AI support vendor quotes, decoded: deflection vs resolution, the eligible-subset trick, and the four questions that expose a padded number.Fri, 04 Sep 2026 00:00:00 GMTThe tax on growth: what November does to your queue and your marginhttps://loqum.io/articles/tax-on-growth/https://loqum.io/articles/tax-on-growth/Every package you ship is a future conversation. Peak season multiplies both. The arithmetic owners run when the queue eats the hours they need for selling.Wed, 02 Sep 2026 00:00:00 GMTThe state of online sneaker retail: demand, competition and the Q4 2026 outlookhttps://loqum.io/articles/state-of-online-sneaker-retail/https://loqum.io/articles/state-of-online-sneaker-retail/Where sneaker demand holds, where it discounts away, and why fit, not price, blocks online conversion. Published data and brand filings, no email wall.Tue, 25 Aug 2026 00:00:00 GMT